---
title: Vending Machines for Companies: FAQ | Monterrey Vending
url: https://www.monterreyvending.com/en/faq/
lang: en
updated: 2026-09-19
---

- [Home](https://www.monterreyvending.com/en/)

- FAQ

# Frequently asked questions

Updated: September 19, 2026

## How much does a vending machine cost my company?

Nothing. Installation, stock, restocking and maintenance are on us. Your staff only pays for what they buy.

## How many people does my company need?

We serve companies and institutions with roughly 100 people or more.

## How often is the machine restocked?

Every time 35% of the machine's capacity has sold. We don't wait for it to run empty.

## What happens if the machine breaks down?

We handle incidents in under 24 hours in most cases. For emergencies there is 24/7 WhatsApp support at 81 2139 0308.

## What if the product doesn't drop?

Our machines have a PosiVend sensor: if the product doesn't drop, the money is returned.

## Are the prices high?

No. Our prices are very competitive, especially on snacks.

## Which bills do the machines accept?

MXN $20, $50, $100 and $200 bills.

## How long does installation take?

3 to 4 days from your request.

## How often is maintenance done?

Preventive maintenance every 3 months, plus machine cleaning.

## Which municipalities do you serve?

More than 10 municipalities across the Monterrey metro area, including Monterrey, San Pedro, Apodaca, San Nicolás, Guadalupe, Escobedo, Santa Catarina and García.

## How we work

## Request your machine today and have it installed in 3 to 4 days

[Request for free](https://wa.me/5218121390308?text=Hi%2C%20I'm%20interested%20in%20a%20vending%20machine%20for%20my%20company.)